Terms

TheraNotes terms of use

These terms set expectations for authorised use of the TheraNotes clinical drafting workspace. Organisational policies, employment obligations and professional standards continue to apply.

Last updated 16 July 2026

Authorised clinical use only

TheraNotes is an invite-only service for authorised Flourish Health Australia personnel. You must use your own account, keep credentials secure, follow access controls and notify your administrator promptly if an account or device may have been compromised.

Current-client information

Only information required for the current participant and current assessment episode may be entered or uploaded. You must check participant identity, authority to collect and use the information, source relevance and document accuracy before relying on it.

Clinical responsibility

TheraNotes provides drafting and review support. It does not:

  • provide medical, legal or funding advice;
  • replace assessment, clinical reasoning or professional judgement;
  • guarantee that generated text is accurate, complete or suitable for submission; or
  • issue, sign or submit a report on behalf of a clinician.

The responsible AHPRA-registered clinician must verify evidence, attribution, assessment results, recommendations and support quantities, resolve or disclose gaps, and own the final signed report.

Prohibited use

You must not:

  • access records without a work-related need and appropriate authority;
  • transfer facts or recommendations from one participant into another participant’s report;
  • attempt to bypass security, role, evidence or finalisation controls;
  • represent an unsigned application export as a signed or issued report; or
  • use the service for unlawful, discriminatory, deceptive or harmful activity.

Availability and changes

The service may be changed, suspended or unavailable for maintenance, security or operational reasons. Reasonable care is taken in operating TheraNotes, but uninterrupted or error-free availability is not guaranteed. Material changes to these terms will be published on this page.

Questions

For access, privacy or service questions, contact admin@flourishhealth.com.au or call (03) 7043 7778.